General JSRS Support Information

General JSRS Support Information

JSRS Support Webinars


JSRS Support Team conducts regular Training Sessions (Online) explaining in-depth the various JSRS functions and processes for the benefit of all Suppliers. Please check on ''JSRS Connect Link'' on your Dashboard to know when the next Training session is scheduled so that you can attend.

or ''Click and View the Scheduled Webinars''.

 

Issue with OTP


If you are unable to login with your OTP or not Received the OTP.

Send a mail to jsrs@businessgateways.com for a reset password link.

 

JSRS Registered Email ID Change


  • Go to the application: www.businessgateways.com/jsrs or use the JSRS Mobile application
  • Click on LOGIN button
  • Provide your Email ID or Username or Mobile Number and the password set by you
  • On successful login, you will be directed to the DASHBOARD
  • On the top right corner of the Dashboard, click on the down arrow
  • The contact details Mobile Number or Email Address can be changed using Accounts Settings option
  • On the Mobile Application, the contact details Mobile Number or Email Address can be changed using Accounts Settings option via the navigation menu appearing at the left side of the screen
Note: At present, only the Web Application is LIVE. The Mobile Applications will be launched at a later date.

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JSRS Login Password Reset

​

Go to the application: www.businessgateways.com/jsrs  or use the JSRS Mobile application

    • Click on LOGIN button
    • Click on Forgot Password
    • Enter your Email ID or Username or Mobile Number.
    • You can click on the link provided in your email to change the password provided you have given your correct Email ID (or)
    • Enter the OTP that is received on your email
    • Enter the NEW PASSWORD and CONFIRM PASSWORD. Click SET PASSWORD

Note: Your Password Should contain

      • Minimum 8 characters
      • One uppercase
      • One number
      • One special character

Note: At present, only the Web Application is LIVE. The Mobile Applications will be launched at a later date.


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